Here are the top 10 Roofing questions that are recommended to ask your roofing contractor before starting work
1. How Long Have You Been in the Roofing Business?
The contractor’s experience is an essential indicator of their reliability and expertise. Contractors who have been in business for a long time have proven stability and a track record of quality work.
Why It Matters: Contractors with extensive experience are more likely to be around in the future to honor warranties and address issues if they arise, giving you peace of mind.
Pro Tip: Check their online reviews to ensure that years of experience translate into a strong reputation for quality and customer satisfaction.
2. Are You Licensed and Insured?
It’s critical to ask if your roofing contractor holds the necessary licenses and insurance. Licensing confirms they meet professional standards, while insurance (both liability and workers’ compensation) protects you financially if something goes wrong.
Why It Matters: Contractors without proper licensing or insurance could expose you to risks, including financial liabilities in case of property damage or injury during the project.
Pro Tip: Request to see proof of licensing and insurance, and verify with local authorities if needed to ensure your protection.
3. Who Will Be Installing My Roof?
Understanding who will actually handle the roof installation is essential. Some contractors use their in-house team, while others rely on subcontractors.
Why It Matters: The people responsible for the installation impact the quality and reliability of the work. Knowing if they are experienced and well-trained will give you confidence in the project outcome.
Pro Tip: If subcontractors are involved, ask about their experience, how quality is managed, and what oversight is provided.
4. Can I Visit an Active Roofing Job Site?
Ask your contractor if you can visit an active job site. Reputable contractors are generally open to showing how they handle projects in real-time. Observing an active project allows you to assess their cleanliness, safety practices, and professionalism.
Why It Matters: A well-organized, clean site reflects the contractor’s commitment to quality, efficiency, and safety.
Pro Tip: When visiting a job site, look for safety measures, organization, and the professionalism of the crew—these factors are key indicators of a trustworthy contractor.
5. How Do You Handle Weather Delays?
Roofing projects are highly susceptible to weather interruptions. Knowing how a contractor handles unexpected weather can help you understand their contingency plans to protect your property.
Why It Matters: A reliable contractor will have a plan to keep your roof protected from rain, storms, or other disruptions, minimizing the risk of delays or damage.
Pro Tip: Ask about specific materials they use, like tarps or coverings, to shield your roof and property during unexpected weather.
6. What Warranties Do You Offer on Materials and Workmanship?
A good contractor should provide warranties covering both the materials and their workmanship. Material warranties protect against product defects, while workmanship warranties cover issues related to installation.
Why It Matters: Comprehensive warranties signal that the contractor is confident in their work and committed to protecting you against future problems.
Pro Tip: Always request warranty details in writing, and read through them carefully to understand what is included and how long the coverage lasts.
7. How Will You Protect My Property During the Roofing Project?
Roofing work can potentially damage property if precautions aren’t taken. Ask your contractor about specific measures they’ll implement to protect landscaping, driveways, and gutters from damage.
Why It Matters: Safeguarding your property during the roofing project reduces the risk of extra costs and repairs after the work is complete.
Pro Tip: Inquire about specific protections like driveway coverings, gutter guards, and ground tarps to ensure your contractor is committed to protecting your property.
8. What Are the Payment Terms?
Discuss payment terms before the project begins to prevent misunderstandings and establish transparency. Most reputable contractors will ask for a deposit, with the remaining balance due after project completion.
Why It Matters: Clear payment terms create trust and ensure both you and the contractor are on the same page financially.
Pro Tip: A standard deposit is usually 10–30% of the total cost, with the final payment due upon completion. Be wary of contractors who demand full payment upfront.
9. How Will You Address Roof Decking and Attic Ventilation?
Many roofing projects involve more than just shingle replacement. A competent contractor should inspect your roof deck and evaluate attic ventilation to ensure the roof’s longevity and performance.
Why It Matters: Proper ventilation and a solid roof deck help prevent issues like mold, rot, and high energy costs, which can lead to costly repairs down the road.
Pro Tip: Ask if they’ll inspect the decking and attic ventilation as part of their service, and inquire about any additional steps they recommend.
10. Who Will Be My Contact Person During the Project?
Clear communication is crucial in any roofing project. The contractor should designate a single contact person responsible for updates, answering questions, and addressing any concerns.
Why It Matters: A single point of contact simplifies communication, promotes accountability, and helps keep you informed throughout the project.
Pro Tip: Confirm how often you’ll receive updates and who to reach out to in case of any issues or additional questions during the process.
Why Consider BNS Roofing?
If you’re in Toronto and the Greater Toronto Areas, BNS Roofing is a local trusted choice for your roofing needs. With many years of experience, BNS Roofing combines quality craftsmanship, family-driven values, and a commitment to customer satisfaction. Whether you need a roof repair, replacement, or chimney work, BNS Roofing offers the expertise and service you can rely on.
